From the date of purchase, you receive a 1-year warranty covering the basic functionality of all assistants.
The warranty includes fixing critical bugs, ensuring operational stability, and access to automatic updates of the assistants’ core features.
Automatic updates of the basic functionality are provided free of charge throughout the warranty period.
Feature extensions and customizations are available on a paid basis under a separate agreement.
If an assistant gains wider adoption and is further developed as part of our product roadmap, you will receive these improvements at no additional cost.
The warranty period is 12 months from the purchase date.
After the warranty period expires, we may offer additional support and update packages under separate contractual terms.
We reserve the right to discontinue the development or shut down an assistant/direction if it becomes non-relevant or is no longer used.
In such cases:
Clients will be notified in advance (at least 60 calendar days prior).
The assistant will remain operational in its basic functionality until the official shutdown date.
Clients will receive the source code of the assistant under open access, allowing them to deploy and continue using it independently on their own servers (without further updates or support from us).
Our assistants currently support ready-made integrations with.
Additional integrations may be added in the future or implemented as custom solutions tailored to your business needs.
Clients are responsible for paying directly to the chosen model vendor for their selected model and token usage.
This ensures that we do not charge any recurring monthly subscription fees.
Upon request, we can provide test keys for a 3-week trial period to evaluate the assistants before connecting your own model keys.